Help & Support

Everything you need to manage your account, subscription, and get the most out of DANA.

Your Access — Free for Everyone

DANA is completely free right now — every feature is unlocked for all users, with no payment, subscription, or credit card required.

✓Live BUY/SELL/HOLD signals across 230 US equities
✓Email signal alerts delivered to your inbox
✓SMS alerts (if you provided a phone number)
✓Full paper trading portfolio simulation
✓Agent Council breakdown — see exactly why each signal fired
✓Historical backtests going back 9+ years

General information only — not financial advice. Capital at risk.

Contact Us

We typically respond within 1–2 business days (Monday–Friday, AEST).

General & billing enquiries

support@dana.technology

Technical issues / bug reports

support@dana.technology (subject: Bug Report)

Please include your registered email address and a description of the issue so we can assist you promptly.

Account Security

1

To reset your password, click on the login page.

2

Enter your email and we'll send a secure reset link within a few minutes.

3

The link expires after 1 hour for security. Request a new one if needed.

Your account stays signed in for up to 30 days on each device. To sign out on a specific device, use the Sign Out option in the top-right menu.

We never store or share your password. All payments are handled by Stripe — DANA never sees your card details.

Frequently Asked Questions

Still need help?

Our team is here Monday–Friday (AEST). We'll get back to you within 1–2 business days.

Email Support